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How dh77 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit through JazzCash, Easypaisa or Raast, or contact our support team.

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review the personal data we hold, ask us to correct it, or request deletion of your account records, our support team handles these requests directly. Reach out through any of the channels below and include your registered account email so we can verify your identity before making any changes. Response times vary, but we aim to acknowledge every data request within a reasonable period.

Live Chat Start a live chat session from your account dashboard. Mention that your query is a data or privacy request so it reaches the right team quickly.

Email Support Send your privacy request to our support email address listed in the account settings page. Include your registered contact number for faster verification.

Account Settings Some data preferences — such as marketing communications and cookie consent — can be adjusted directly inside your account settings without contacting support.

What We Collect and Why We Hold It

dh77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect the name, contact number, email address and identity details you provide during registration. We also record transaction data each time you move funds using JazzCash, Easypaisa or Raast — this includes the transaction reference and amount, not your full

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wallet PIN or bank credentials. Device identifiers, browser type and session logs are captured automatically to keep your account secure and to detect unauthorised access. We use this data to process your withdrawals, verify your identity when you request a payment, and respond to support queries.
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We do not sell your personal data to third parties. Certain data may be shared with payment processors — specifically the rails that handle JazzCash, Easypaisa and Raast transfers — only to the extent needed to complete your transaction. Retention periods follow what is required under
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applicable law in eligible regions; if you close your account, we will delete or anonymise data that is no longer needed for legal or financial record-keeping. Availability of this service depends on local law and applies only where local regulations permit.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data security at dh77 is built around account-level controls, encrypted payment flows and clear retention rules. We handle payment data from JazzCash, Easypaisa and Raast with the same care as identity documents — only the staff and systems that need it to process your request ever see it. Below are the four areas we focus on most.

Payment Data Security

JazzCash, Easypaisa and Raast transaction references are stored with encryption. We never hold your wallet PIN or full bank account number in our systems.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the site is used. You can manage non-essential cookie preferences from the consent banner.

Account Access Logs

Every login attempt — including failed ones — is logged against your account. If we detect unusual access from an unrecognised device, we may prompt an OTP verification step.

Data Retention Rules

We keep your account and transaction records only as long as required by applicable law in eligible regions. Close your account and we will anonymise data that has no ongoing legal basis.

Common Questions About Your Privacy at dh77

These are the questions we hear most often about how your data is handled, what rights you have, and how to act on those rights through your account or our support team.

We collect your name, email, phone number and identity documents during registration. Device identifiers and session logs are recorded automatically to protect your account from unauthorised access.

We record the transaction reference and amount for each JazzCash, Easypaisa or Raast payment. We never store your full wallet PIN or the bank credentials you use to authorise transfers.

Yes. Contact our support team via live chat or email and verify your identity with your registered account details. We will provide a summary of the personal data we currently hold.

Submit a deletion request through live chat or email. Once your identity is confirmed, we remove data that has no remaining legal or financial record-keeping obligation under applicable law.

We share data only with payment processors that handle JazzCash, Easypaisa and Raast transfers, and only to the extent needed to complete your transaction. We do not sell personal data.

A consent banner appears on your first visit where you can accept or decline non-essential cookies. You can revisit those preferences at any time from the cookie settings link in the site footer.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How dh77 Handles Your Personal Information

How to Reach Us About Your Data

How We Protect and Manage Your Information

Payment Data Security

Cookie Controls

Account Access Logs

Data Retention Rules

Common Questions About Your Privacy at dh77

01 What personal data does dh77 collect when I open an account?

02 Does dh77 store my JazzCash or Easypaisa wallet details?

03 Can I request a copy of the data dh77 holds about me?

04 How do I ask dh77 to delete my personal information?

05 Does dh77 share my data with any third parties?

06 How can I manage cookies on the dh77 site?

Privacy Policy

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